2. COLLECTED DATA
If you register on our website, we register your username and email address, as well as any additional personal information added to your user profile. You can see, edit or delete your personal information at any time (except by changing your username). Website administrators can also see and edit this information.
When you leave comments on the website, we collect the data in the comment form, as well as the browser user agent’s IP address and chain to make it easier to detect spam.
These bids are kept only for customer service purposes. They are never used for marketing purposes or shared with third parties.
We use Google Analytics on our site to generate anonymous reports of site usage. Therefore, no custom data is stored. If you want to disable Google Analytics to monitor your behavior on our website, use the following link: Deactivation of Google Analytics. Google Analytics Opt-out .
PERSONAL DATA CASE
We use your personal information in the following cases:
- Checking/identifying the user when using the website;
- Provide technical assistance
- Send updates to our users with important information to inform about news/changes;
- Checking account activity to prevent fraudulent transactions and ensure security
About our customers’ personal information
- Personalize the website to make your experience more personal and engaging.
- Ensuring overall performance and administrative functions go smoothly.
4. WHO’S ACCESS TO YOUR DATA
If you are not a registered customer on our site, we cannot keep or display any personal information about it.
If you are a customer with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our support, when they (to provide support), need to get information about accounts receivable and access.
5. ACCESS OF THE THREE TO YOUR DATA
We do not share your data with third parties so as not to reveal any of your personal information such as your email, name, etc.
6. TIME WE KEEP YOUR DATA
When you submit a support ticket or comment, its metadata is kept until (if) you tell us to delete it. We use this data so we can recognize and approve your comments automatically instead of keeping them for moderation.
If you register on our website, we also keep the personal information you provide in your user profile. You can see, edit or delete your personal information at any time (except by changing your username). Website administrators can also see and edit this information.
7. SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our site. This encrypts the user’s communications with the servers so that identifiable personal information is not captured or hijacked by third parties without permission.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
8. YOUR DATA RIGHTS
If you have an account registered on this site or have left comments, you can request an exported file of the personal data we keep, including the additional data you have provided to us.
You can also request that we erase all personal data we have stored. This does not include data that we are obliged to keep for administrative, legal or security purposes. In short, we cannot erase data that is essential for you to be an active customer (i.e. basic account information, such as an email address).
If you want all your data deleted, we will no longer be able to offer you support or other product-related services.
Your privacy is extremely important to us. In the future with GDPR, we aim to support the GDPR standard. École de Surf Française au Sri Lanka allows residents of the European Union to use its service. As a result, École de Surf Française au Sri Lanka intends to comply with the General European Data Protection Regulation. For more details, please see here: EU GDPR Information Portal.